OUR CAPABILITIES
D2Global it engineers are all recruited via our robust recuitment process. Their skills and certifications are professionally vetted and approved and all CVs are made available upon request.
LEVEL 1
Entry level – desktop & laptop skills, 1st line basic support.
LEVEL 2
Minimum 2 years experience – Field engineer (desktop & laptop), data & network, server & storage (entry-level), project coordinator.
LEVEL 3
Minimum 3 years experience – Field engineers (team lead), desktop & laptop, server (Exchange/ SCCM), data & network (senior), storage, security, junior project manager.
LEVEL 4
Minimum 4 years experience – Field engineer (desktop & laptop), server & storage, security, data & network, project manager.
LEVEL 5
Minimum 5 years+ experience – Senior field engineer. Server & storage, data & network, security, senior project manager.
LEVEL 6
Enterprise level consultant. Server & storage, data & network, security, ITIL Master.
We Supported Multiple SLA'S Successfully
24/7/365 Support
95% SLA Covering (4HR, SBD, NBD)
140+ Countries Global Coverage
22 Languages We Speak
White Label Onside Service Provide
50+ Secure Stocking Location for Disposal
4 Hour Response Time to Engineer Call-outs
